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theVacationHub.com Help
The templates gives you (the Owner) a view into what the renter will be receiving via email as well as some of the emails that you (Owner) will be receiving. Currently, there are 4 templates available:
To Renter
To Owner
We do not have a limit on the number of properties that you can manage under one account.
Yes. In case of any issues with your email, your phone number is the only way for us to contact you.
Sign in to the website. Click on “Account” tab, then click on the “Edit” link on the side of your current email address.
Sometimes the renters will need to send you documents (e.g. Contracts, Drivers Licenses etc.) via regular mail. Hence, you will need to enter and keep your mailing address updated.
Sign in to the website. Click on “Account”, then enter the mailing address.
Sign in to the website. Click on “Account” tab, then click on the “Change Password” link.
Please click on the “Forgot Password?” link on the Sign Up page and follow instructions.
The system will provide a default set of policies for you. Use this as a starting point to create your own set of policies specific to your property and needs.
The more comprehensive the policies you create, the less work you will have to do on follow-ups in case there are any issues with the renter. It is always better to have crystal clear policies on what the renter can and cannot do. This will save you time and money in the long run.
The policies that you create once can be reused for all your properties.
The system will provide a default set of instructions for you. Use this as a starting point to create your own set of instructions specific to your property and needs.
The more comprehensive the instructions you create, the less number of phone calls you will get from the renter. Ideally, you should not have to talk to the renter at all once this process starts – the system is intelligent enough to do the follow-ups and you will need to get involved only if the system creates an “Alerts” for you to work on.